Please ensure you include the version number when selecting your model number. The version number follows the *(asterisk) at the end of the model number (For Example: EHC614W*02) *02 would be the same as *2. If your version does not appear please select the version before yours. If your model does not appear or on older models the model plate has worn off, please send us photos of the part you require to [email protected] - Please include a photo of the front of the cooker and one of the part itself as well as as much detail as you can about the cooker and part required